Delivery & Returns
Standard Delivery* ** £6.95
• FREE Standard Delivery* ** for orders with 5 or more items
• Mainland UK only, some postcode exceptions apply
*Standard Delivery is 2-5 working days (Monday to Friday 9.30am-6.30pm)
** We are unable to ship to the Channel Islands or BFPO addresses for orders over 2kg.
You have the right to cancel your order within 14 working days from delivery. You must notify us by phone of your intention to cancel within
14 working days from delivery. After notification, we will issue you a returns number that you must quote on the paperwork when returning the goods.
If the product you have received is damaged or faulty when delivered, please contact our Customer Services team
on 01274 733 840 who will notify you of our returns procedure.
You have up to 30 days from delivery to report if your items are faulty or damaged. We can issue a prepaid label that will cover the cost of
returning the item to us if the product you've received is faulty. In order to receive a refund for a product must meet the following criteria:
Full refund of the cost of the goods is wholly conditional upon the above conditions being met and the refund authorised only after a
full inspection of the goods by our Returns department to check for completeness and correct product return.